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Lead Decisioning Architect

Warsaw Job No. 12741322 Full-time - Hybrid

Job Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

WHO WE ARE:

Join our Strategy & Consulting team – CRM and Marketing Automation, where we implement innovative projects for our business partners in Poland and Europe. We transform our clients' IT systems, creating modern, comprehensive Enterprise-scale IT solutions using the latest technologies.

THE WORK

  • Take responsibility of the Pega CDH Lead Decisioning Architect in a project provided for the financial sector

  • Analyze business requirements with the client, embracing challenges as opportunities

  • Translate the requirements into Next-Best-Action decisioning framework ; design business taxonomy, engagement policies, actions and treatments attributes, offer flows, customization defined within extension strategies

  • Cooperate with system architects to design channel and data integrations

  • Contribute to data model high level design  

  • Translate customer offers into NBA strategy artifacts (actions, treatments)

  • Coordinate the team configuring actions, treatments and engagement policies

  • Provide quality assurance ; define test scenarios, implement unit tests for the Next-Best-Action decisioning framework

Flexibility: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances. As an employer, we will be as flexible as possible to support your specific work/life needs

WHAT’S IN IT FOR YOU?

  • The chance to gather the experience from the most innovative implementations of hyper-personalization solutions – with our projects we always go beyond our previous deliveries helping our clients to keep the pace of innovation

  • You will become part of a dynamically developing team that cares about building a healthy atmosphere at work

Qualifications

HERE’S WHAT YOU’LL NEED:

  • At least 4 year experience as Business Architect or Technical Architect in CRM domain proven by provided deliveries: real-time decisioning, personalization engines, marketing automation, analytical CRM

  • Excellent analytical and interpersonal skills

  • Problem-solving skills including the ability to structure client challenges

  • Very good knowledge of English and Polish

BONUS POINTS IF YOU HAVE:

  • At least 2-year experience from Pega Customer Decision Hub deliveries

  • Pega Lead Decisioning Architect Certificate

  • Experience in cooperation with Polish banking sector

  • Experience in managing teams of business analyst and system architects

  • Familiarity with JIRA, Confluence, or other project management tools

  • Understanding of AI/ML technologies in business processes, data architectures, CMS architectures

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

What we offer:

  • Employment contract.

  • Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

  • A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).  

  • Employee Assistance Program - legal, financial, and psychological consultations.

  • Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

  • Paid employee referral program.

  • Private medical care, life insurance.

  • Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

WHAT WE BELIEVE:

Accenture does not discriminate employment candidates on the basis of race, religion, colour, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law. All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary, also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy.

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