Job Description

The Intelligent Cloud and Infrastructure team helps clients transform their IT infrastructure using comprehensive, intelligent infrastructure solutions including; cloud, data centers, security solutions and service management. We support digital transformation of our clients' business by designing and implementing the most innovative flexible IT solutions including Cloud Native approach, Infrastructure as a code and Multicloud strategy. Always in line with the newest technology.

 

 

What will you do?

 

The Data Services Engineer is a member of regional EMEA Regional Data Services (server) team, which is responsible for all server related issues (operations, 2nd and 3rd level support).

The engineer will be working in a group of server experts locally and within other EMEA countries to cover the required server functionalities in the region.

 

The key area of responsibility:

 

  •    Troubleshoot complex issues on the below mentioned operating systems;
  •    Installation of related patches and updates to server infrastructures; 
  •   Perform server related regular operational tasks on the infrastructure across the team’s managed locations;
  •    Create related documentation of the existing and planned environment;  
  •    Maintain existing documentation of the server infrastructure;
  •    Participate on preparation and evaluation of technical design for new projects and its possible improvements;
  •   Communicate and cooperating with other IT teams, like customer support, network team, security team, architecture team for to reach common goals;  
  •   Active participation in the capacity planning for the server infrastructure, suggest where required server upgrades and other mitigating steps; 
  •   Review and propose recommendations for to promote effective utilization of the server resources and thus limiting possible server issues.
    



Qualifications

What we do expect from you?

 

§Fluent English language;

§Experience in Windows server operating systems in Datacenter level implementations (2016/2019);

§Expert level in Active directory, DNS services, DHCP services;

§Understanding of Datacenter level virtualized solutions based on VMware and Hyper-V;

§Basic to intermediate knowledge Linux (Red Hat/Ubuntu server) deployment and administration will be an advantage;

§Knowledge in Backup and Web filtering technologies will be an advantage;

§Understanding of Networking fundamentals – IP Addressing & Network topologies;

§Ability to proactively identify and solve problems logically and autonomously (e.g. troubleshooting, root cause analysis, remediations);

§Notions of ITIL-based processes or certification (v3 Foundation level or up) will be an advantage.

 

  What we can offer:


·Support for your career and competences development – learning from the best IT experts on the market, trainings and certifications, allowing you to boost your skills;

·Possibility to work from home;

·Using foreign language and new technology solutions daily, cooperating with various Clients;

·Full work comfort – private medical care, life insurance, access to My Benefit platform.


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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