Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
What will you do:
- Collect outstanding receivables while adhering to client policies and procedures pertaining to Collections
- Contact Agencies, advertisers and all other customers via Phone & Email to collect outstanding debts
- Escalate any uncollected debts for approval to allocate uncollected balances to Specific Reserve or Write off
- Resolving customer queries/ issues, handling insolvency, referring accounts to legal, reducing accounts receivable delinquency and escalate accounts in litigation to manager
- Provide collection reports including those that measure the process against stated targets, and delinquent customer reports
- Assist with basic credit assessment
- Ensuring that performance service metrics are met & in time. Seeking advice and escalating issues which are beyond scope of work
What do we expect from you:
- Advanced communication skills in English
- Advanced Microsoft Office Suite skills (Excel)
- Strong verbal and oral Communication & Customer facing skills
- Positive approach in supporting Customer & company needs
- Goal-orientated individual with Strong time and task management
- Organized and methodical person with logical approach in addressing issues and Strong Analytical skills
- Preferred education – Degree in Economics/Finance or ongoing studies in a related field
We can offer:
Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)
Using foreign language and new technology solutions daily, cooperating with various global Clients
Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
When applying please enclose the below statement:
"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."
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With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.