Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 477,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.
What will you do?
Support all end-to-end processes of assigned accounts from efficiency and effectiveness perspective, applying deep process expertise toward development, maintenance and continuous improvement of processes. Support organization in increasing quality through evaluating performance and supporting continuous improvement efforts.
Mostly, you will:
- Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements),
- Collaborate with client/ internal stakeholders to improve client processes and drive client value through operations maturity,
- Support the execution of innovation projects through the operational excellence agenda,
- Drive continuous improvement program on assigned accounts to build employee engagement to make an impact on client's value proposition,
- Manage Quality and Lean Six Sigma strategy to facilitate continuous improvement of products consistent with established industry standards and customer requirements. Discovering potential for Automation/AI and building business case for it,
- Drive rigorous metrics related to the balanced scorecard to evaluate performance and drive reduction in variability/defects in critical business processes
- Previous Lean/LSS experience required (Green Belt certified),
- Good understanding of technology (digital product) – oriented Clients, best if from outsourcing services environment
- English - Fluent
- Microsoft Office suite skills – proficient in Excel, PowerPoint, previous Tableau (or other data visualization) experience is nice to have
- Familiarity with Finance and Accounting processes – OTC/P2P/R2R – will be an asset
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Life at Accenture
Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.
Learn more about Accenture
With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.