Job Description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

 

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

 


Key responsibilities:

  • Validate and Process billing adjustments (invoice / debit / credit memos) as per local process and tax regulations in LATAM countries - Mexico, Argentina, Colombia
  • Extensive cooperation across teams in LATAM countries using Spanish (90%) and English(10%) on a daily basis to build a very strong relationship with stakeholders on the clients side
  • Maintain customers portals (web based applications used in LATAM)
  • Proactive resolution of any problems reported by clients organization (billing, pricing, IT, accounting, customer data, shipment incidents)
  • Participation in migration of ERP system from Oracle to SAP



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Qualifications

    • Very good command of English (min. B2)
    • Very good command of Spanish (min. B2)
    • Excel skills (or willingness to learn)
    • Previous experience nice to have in customer service or accounting related

    We offer:

     

    • The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
    • Experience with a range of Clients and technology solutions which provides professional relevance
    • Operating according to Lean Six Sigma philosophy
    • Collaborating and learning from diverse and talented colleagues helps you “raise your game”
    • Trainings and development tailored to help you achieve your potential
    • New Joiners Programme including trainings
    • Opportunity  to engage in Corporate Social Responsibility initiatives
    • We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
    • Social benefit packages including: private medical care, MyBenefit, life insurance
    • Friendly work atmosphere in multicultural environment

       
      When applying please enclose the below statement:
       
      "I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
       
      Check out all our job vacancies at our website:www.accenture.pl/operationswarszawa    


      Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

       

      All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

      Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

      Accenture is committed to providing veteran employment opportunities to our service men and women.

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