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User Services Team Leader

Job Location: Warszawa

Regional Description: Polska

Job Number: 00681987


- Job description


As a Team Leader you will assist the manager in meeting the site metrics and goals by supervising a team of around 3 team members. Mostly you will: 
  • Document management
  • Defining credentials accordingly to the policy
  • Assigning documents to accurate categories, based on defined rules provided by Client
  • Managing team of 3 agents
  • Responsible for preparing and maintain schedule file and report preparation for Client on weekly and monthly basis
What do we expect from you:
  • Very good knowledge of German
  • Good knowledge of English
  • Paralegal knowledge/experience will be an asset
  • Working experience (preferably in a multinational environment) will be a plus
  • Extremely reliable, consistent and hard-working
  • Computer literacy
What we can offer:
  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

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