Job Location: Krakow
Regional Description: Poland
Job Number: 00514430 00514430_en
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
OTC Tower Lead
The OTC Accounting Lead has operational responsibility for all the Order to Cash (OTC) service delivery activities for the Services group of Businesses. The role is responsible for ensuring that OTC services to the Client are delivered in line with the contract and the agreed SLAs. The OTC Accounting Lead is accountable for customer satisfaction within the Client environment and provides leadership support to the Senior Accountants responsible for the Services group of Businesses. The role is responsible for providing leadership and direction to the Accenture staff working on the Client contract on shore, ensuring that the resourcing and capability is appropriate for delivering a high quality OTC service to the client.
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