Momentum toward integrated human service delivery in Ohio accelerated in 2011, with the creation of the Office of Health Transformation. The Office focuses on modernizing Medicaid, streamlining health and human services, and improving overall system performance. This catalyst for transformation came at an important time given that in October 2013, Ohio became the 25th state to expand Medicaid. Federal Medicaid expansion funding will enable coverage for 275,000 Ohioans who had not been eligible for the program.1
The Office is helping to move Ohio’s human services delivery model from one that focuses on the agency to one that centers on people, and provides convenient self-service options similar to those that people have come to expect in their daily lives. A critical component to the service delivery transformation is improving the eligibility system that supports more than 50 health and human services programs serving Ohioans. The ultimate goal being to deliver these numerous benefits for citizens, all while improving health outcomes.
1Gabriel, Trip; New York Times; “Medicaid Expansion Is Set for Ohioans”; October 21, 2013; online at http://www.nytimes.com/2013/10/22/us/medicaid-expansion-is-set-for-ohioans.html?_r=2&.&