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An electric perspective: Accenture and Oracle smart utility offering overview

The joint Accenture and Oracle solution brings the experience, resources and knowledge to help utilities transform themselves for smart grid success.


Accenture and Oracle deliver integrated technology, resources, and processes to support your company’s transformation to an information-driven, conservation-conscious, customer-centric smart utility.

The promise of the smart utility is in its ability to enable a future energy economy characterized by smarter energy choices—by the utility as well as its customers.

A smart utility is ultimately characterized by distributed intelligence, adaptive self-healing, and multi-way communications across the entire energy delivery chain.

With the advent of smart meters and smart grids, utilities also need to address the evolving expectations of the smart customer. Utilities must encourage conservation by providing accurate usage data delivered via convenient channels, and provide more information on outages, accelerate service order response, enable environmental choice, and improve customer-side operations and billing accuracy.

Read the report. [PDF, 433 KB] 

Why Accenture

The smart utility offering from Accenture and Oracle covers key operational processes and functions for utilities with solutions that encompass smart meters, smart grids, and smart customers. This partnership combines Oracle’s applications, technology, and hardware with Accenture’s value-added services, best-practice processes, and intellectual assets.

Industry & topics highlighted

Technology Utilities