Raymond S.

Service Delivery Operations Manager

Philippines


"Raymond was a young Kapampangan farmer when he got his first-ever job at Accenture. Thirteen years later, he still surprises himself and his colleagues with what he can do to innovate business solutions for his clients."

Raymond: wonder farmer turned innovator

Thirteen years ago, a young farmer from Pampanga started questioning his calling. He has always felt he’d fit in a bank but decided to look elsewhere after several failed job application attempts.

Raymond confidently said to himself that the next one would be his “lucky star company.” And as fate would have it, he got accepted at Accenture--and never looked back. With his background in accountancy, his first job was in Invoice Processing. 

As in his childhood days, Raymond knew he has to go the extra mile to get what he wants. He closely watched and learned from his peers, actively asked his superiors for feedback, and took every training opportunity he could. “I was able to have an education because of scholarship programs, so I always work harder than the rest.”

Raymond mastered Data Analytics and Interpretation, Data Visualization, Service Analytics & Reporting, and Power BI through the Accenture learning platforms. His upskilling efforts led to an astonishing career that spans 13 years in the Finance & Accounting and Industry & Mobilization industries – moving up from Invoice Processing to become the Global Process owner of Order Management, and later, Tower lead for Procure-To-Pay (PTP) & Order-To-Cash (OTC).

In a full-circle journey, Raymond has taken on the role of Project Management & Client Business Transformation Lead. Today, he works side by side with clients and encourages team managers to try new technologies to transform their businesses. Currently, he is all up for powering Artificial Intelligence with tools like Intelligent collections and Cash Applications Advisor that improve team efficiencies and bring innovation for clients.

Outside work, Raymond finds time for his advocacy to help less privileged students finish their education and land better jobs. “Accenture was my steppingstone, and we all deserve that chance to show what we can do,” he shared.

But of all his extraordinary talents and achievements, Raymond’s cooking skills hold a special spot in his heart. Why, he can turn traditional dishes, such as kare-kare, sisig, and sinigang  into culinary wonders!

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