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Procure to Pay Specialist

Job Location: Ilocos

Job Number: J1661

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- Job description

The person will be responsible for overseeing teams of Processors and Analysts under Accounts Receivable. He/ she has performance oversight for their team and ensures that productivity and quality metrics are met and reported. He/ she also oversees complex cases and customers and troubleshoot issues.

Production Supervision and Support

Coordinates individual and team work assignments
Monitors work load balancing
Supports high quality work through a positive environment
Monitors team members performance with the focus on improvement
Service Level Agreements and Performance Metrics

Ensures individual and team service levels are met or exceeded
Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
Front line contact for questions or issues surrounding service levels
Quality

Participates in providing feedback to the Quality team for improvement suggestions
Works with auditing resources on individual and team error trends
Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends
Performance Management

Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards"
Educational Qualifications · Accounting, Finance or Business Graduates, CPA an advantage · Minimum of 4 years work experience Others - Voice, Berlitz B2 (Contact center proficiency) - B2B experience required - Collections background preferred - Written and spoken ability to communicate in English for Accenture interaction - Previous accounting experience/studies in particular AR - Must be able to impose herself/himself in front of the team through exceptional knowledge of the business and coaching skills - Must be a good team player and be able to communicate easily with Accenture, Client and third parties staff at all levels - Responsibility and accuracy in the completion of received tasks - Ability to solve urgent matters and work under pressure - Ability to impose a proactive spirit in the team - Flexibility, especially in the period of month/quarter/year-end closing - Experience with accounting systems - Microsoft Office skills


Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at careersPH@accenture.com

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