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SCCM Administrator

Job Location: Manila

Job Number: J10742

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- Job description

• Responsible in handling high impacting workstation related incidents
     • In charge of trouble shooting on assigned incidents and providing resolution based on agreed targets. Performs troubleshooting functions involving: Workstation, Application and/or Operating Systems. .
     • Work closely with service providers to resolve service outages and/or in provisioning new services and carry out equipment acceptance testing and system integration testing
     • Remediate Generic and Project specific workstation images to be deployed across delivery centers
     • Deploy new patches to delivery center using SCCM
     • Distribute Software using SCCM
     • Provide inputs during root cause analysis, review technical root cause analysis report and provide solutions or options on determined root cause of problems.
    
a. Degree in Computer Science, Computer Engineer or other related courses
     b. Minimum of 2 years IT related experience
     c. Basic to Intermediate skills in Server, Network and Voice administration, operations and maintenance troubleshooting
     d. Experience in PC hardware troubleshooting
     e. Must have good command of Englishand effective presentation skills.
     f. Knowledgeable in ISO 20000, ISO 27001, ISO 22301, CMMi for Services
     g. Background in Service Support, Service Delivery, IT Service Management, IT Operations.
     h. Microsoft certification on workstation and server operating system, SCCM and Antivirus preferred.
    
    
    

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at careersPH@accenture.com

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