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Application Outsourcing Support Person

Job Location: Manila

Job Number: J10719


- Job description

• Responsible for doing L2\L3 on incident management, problem management and small enhancements.
     • Able to communicate well (both verbal and written) with end clients
     • Respond to tickets according to agreed Service Level Agreement with the client
     • Assess and estimate work efforts for service requests
     • Provide status reports to direct supervisor
1. Degree in Information Technology, Computer Science or other relevant field
     2. Minimum of 7 years relevant work experience
     3. Experience in working on Oracle EBS or Oracle ERP projects
     4. Application Outsourcing - Production Support experience
     5. Extensive experience in Oracle Finance and Planning, Oracle DTR Projects, OBIEE
     6. Oracle Certification

Accenture is an equal opportunity employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture, and need special assistance due to a disability or accommodation for a disability, please call us at 0917.545.9341 or send us an email at

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