Utilities Functional Consultant
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Key responsibilities of the role:
Should be able to engage with client leadership, delivery team leads and other stakeholders across different geographies.
Strong Oracle Utilities consulting experience to drive solution of the project and bring strong customer engagement expertise to the table.
Should possess hands-on CC&B/C2M/CCS/MDM functional expertise on multiple areas of electric, gas or water utility in Billing, Rates Configurations, Payments, Credit & collection, Meter Data acquisition, etc.
Should be able to understand business requirements, provide solution on different business processes, recommend innovative future solutions which will provide business benefits by increasing the efficiency and reducing the cost.
Should be able to lead workshops, demos, and ability to not only document business process but also should be able to recommend new methods and automation opportunities for efficient business operation.
Should understand de-regulated and regulated market environment and related tariff scenarios, meter to cash process, market EDI transaction lifecycle etc.
Should involve in assignments in large programs, help in defining business and technological solutions which help customer design and implement new business processes and organization capabilities.
#LI-PH
Experience:
Bachelors degree holder
Level: Consultant | Years of Exp: 3 to 6 years post MBA or 8 years without MBA
Level: Manager | Years of Exp: 7 to 10 years post MBA or 10 years without MBA
5-7 years in either Oracle Utilities Customer Care & Billing (CC&B), Customer to Meter (C2M), Meter Data Management (MDM) or Customer Cloud Service (CCS) with experience in end-to-end implementations.
Proven history in lead roles in CIS implementation engagements (At least 4 CC&B/C2M/CCS/MDM implementation/upgrade experience).
Should have experience in managing and leading a team, preparing project progress reports, track project progress, organizing sprits, able to do Program Increment Planning and create project plans.
Knowledge & Skill Requirements:
Oracle Utilities Customer Care & Billing (CC&B), Customer to Meter (C2M), Meter Data Management (MDM) or Customer Cloud Service (CCS), as applicable
Understanding of fundamentals of Oracle Utilities Application Framework (OUAF) to guide the overall solution development.
Proficiency in different modules of CC&B/C2M/MDM configuration, customization, and integration with other application.
Strong understanding to Utilities value chain.
Excellent analytical and critical thinking skills to understand complex business requirements and provide effective solutions.
Effective communication and stakeholder management skills to collaborate with diverse teams and present solutions clearly.
Project management skills to manage timelines, resources, and project deliverables effectively.
A continuous learning mindset to stay updated with OUAF updates, new technologies, and industry trends.
Ability to work independently and lead global distributed teams
Would be advantageous, not mandatory:
Knowledge of other utility products built on OUAF platform such as SOM, ODM, NMS, SGG, MWM, WAM, OUCSS, OUBI is a plus.
In-depth Knowledge of OUAF, Database structure and technical knowledge is a plus.
PMP or PMI Agile Certified Practitioner certificate would be an advantage.
Oracle Utilities Certifications in Oracle Utilities product suite would be an advantage
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