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Workplace Service Delivery Analyst
Cebu City
Job No. r00245900
Full-time
Job Description
JOB DESCRIPTION and SKILLS AND QUALIFICATIONS
- Point of contact in providing consultative guidance to different Workplace functional teams regarding audit and certifications. He / She has a client facing role and acts as liaison for WP audits and other certification concerns.
- Project manage audits and inspections for Workplace
- Project manage ISMS implementations
- Project manage Workplace wide audits
- ISO27001
- ISO22301
- SSAE16
- People capability maturity model (PCMM)
- Legal Compliance Audit
- Global Internal Audit
- Project manage internal audits
- Legal compliance
- Site Security Assessment
- WP Internal Assessment
- Liaise with difference gear leads on their compliance to
- Asset Inventory
- Access Control Review of Nab groups, SharePoint, Shared drive, Workplace or global managed systems.
- Roll in and Roll off process
- ISO27001, ISO14001, ISO 22301 Certification
- Government Requirements (as defined in Compliance Manual)
- Other relative Compliance cascaded to Workplace Compliance team by the business
- Monitor metrics and action plans from different functional teams.
- Audit Workplace functional groups and contractors in adherence to documented processes and system requirements.
- Assists various functional groups in identifying problem areas and coming up with mutually agreeable solutions
- Analysis and documentation of business processes, people, technology as required by certification bodies
- Review of current Workplace processes and their impact to certifications
- In certain cases, act as point of contact for Workplace in certification activities which may include Information security (ISO27001), Environment (ISO14001:2004), Business continuity (ISO22301), SSAE16, PCMM, other client related audits and government inspection.
- In certain cases act as system administrator for Workplace SharePoint site and Intelligent Compliance Platform.
- Provide guidance in preparation of a client audit to Workplace functional teams.
- Serves as a point of contact on gathering client audit requirements
- Serves as the Workplace point of contact of project on certification and client audits.
- Gather responses of SME’s per Workplace function based on the agreed SLA.
- Analyze audit statistics and provide recommendation
Qualifications
SKILLS AND QUALIFICATIONS
Must Have:
- Bachelor’s Degree (4 years course)
- 2- 3- years’ experience in Auditing, Compliance
- Exposure in ISMS and or have relevant certifications like ISO 140001, ISO27001, ISO14001, ISO 22301 Certification
- Reporting, Excel & Communication skills
- Stakeholder Management (Will deal with folks internal and externals)
Internal :
Need to have compliance background and maybe included on nearest promotion cycle.
Good to Have:
- Familiarity in Workplace Operations
- ISO Certifications
- PMO
