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Workplace Service Delivery Analyst

Mandaluyong City Job No. r00174199

Job Description

Support MU Workplace Teams in the following areas:
• Finance Management (create and manage Purchase Orders, etc)
• Space Management (process workspace reservations)
• Customer Relationship 
• Management (process workplace service now tickets )

Qualifications

Skills and Experience:
• Graduate or equivalent. 4-5 years’ experience in yrs shared service / processing experience or workforce management or related domains
• Knowledge of space utilization and facilities management
• Knowledge of supervisory practices and principles
• Possess excellent communication skills, both written and verbal
• Convincing/negotiation skills
• Maintain a focus on Customer service
• Excellent communication skills and ability to lead conversations with stakeholders
• Experience working in workplace related tools or process is an added advantage
• Reports/Dashboards and Analytics
• Process Improvement/Innovation
• Stakeholder Management

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