This job is no longer available. Continue your job search here.
Job Description
Key Responsibilities Include:
• Accountable for establishing, developing, and maintaining customer relationships
• Translate high level requirements received into detailed training delivery plans for low-medium complexity programs
• Collaborate with customers to create and maintain short-term and long-term course delivery plans and schedules
• Work with lead on delivery strategy at a course level to ensure that it can be delivered within client parameters
• Prepare course delivery budgets and corresponding tuition rates and communicates to gain approval from customer
• Support their lead in the annual/quarterly delivery planning process
• Monitor the progress of the session setup and plan the logistics for the session
• Communicate, escalate, and resolve program, course, and training session issues (curriculum, financial, faculty, participant, logistics) with lead and client
• Develop deep understanding of the customer’s business objectives and expectations for the Program
• Provides session evaluation reports and recommendations for continuous improvements after sessions are completed
Other Responsibilities include:
• Contribute to the overall leadership and vitality of the Delivery organization
• Foster use of best practices and encourage Delivery team innovations
• Liaison with other teams outside of Delivery as needed
Qualifications
Qualifications:
Education: Bachelor’s Degree
Basic Qualifications:
• Minimum of 2 years of experience within the Learning Delivery organization planning and delivering sessions
• Minimum of 2 years of experience working in a global service delivery environment
Preferred Skills:
• Good understanding of the Accenture Learning delivery environment and delivery requirements
• Excellent project management skills
• Good communication (written and oral) and interpersonal skills
• Proven ability to work creatively and analytically in a problem-solving environment
• Ability to quickly identify issues and risks and provide recommendations.
• Strong organizational skills and an ability to multi-task
• Attention to accuracy and quality
• Ability to prioritize
• Able to work and leverage a shared services environment
• Proven ability to collaborate with a global audience and has multi-cultural awareness.
• Proven ability to develop and maintain strong client relationships
Locations
Mandaluyong City, Taguig
