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Network Engineer (Enterprise IP Telephony)

multiple locations +view all Job No. r00163726

Job Description

  • Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running
  • Accurately define a client issue and can interpret and design a resolution based on deep product knowledge
  • Enable users for Microsoft Teams Phone Enable users for Direct Routing Enable per-user calling features
  • Plan and design a Microsoft Teams PSTN solution Configure Phone policies
  • Configure auto attendants and call queues
  • Design network infrastructure for optimal Microsoft Teams Phone performance
  • Extend a Direct Routing infrastructure
  • Monitor Microsoft Teams Phone Monitor and troubleshoot Microsoft Teams clients and devices
  • Troubleshoot Direct Routing connectivity


  • Must have at least 4-6 years of relevant work experience
  • Good knowledge of MS Teams
  • Should have good experience of working on IP telephony solutions
  • Should have fair understanding of Network basics, additional certifications in network stream would be beneficiary
  • Working knowledge of Networking products, and protocols Experience in supporting, trouble shooting and administering of the Voice products, devices, and technologies

Must-have skills

  • Enterprise IP Telephony
  • Cisco Voice
  • Cisco Call Manager
  • MS Teams Telephony
  • Cisco Telephony

Good to have skills

English, Cisco Contact Center


Mandaluyong City, Quezon, Taguig

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