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Network Engineer (Enterprise IP Telephony)

multiple locations +view all Job No. r00163726
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Job Description

  • Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running
  • Accurately define a client issue and can interpret and design a resolution based on deep product knowledge
  • Enable users for Microsoft Teams Phone Enable users for Direct Routing Enable per-user calling features
  • Plan and design a Microsoft Teams PSTN solution Configure Phone policies
  • Configure auto attendants and call queues
  • Design network infrastructure for optimal Microsoft Teams Phone performance
  • Extend a Direct Routing infrastructure
  • Monitor Microsoft Teams Phone Monitor and troubleshoot Microsoft Teams clients and devices
  • Troubleshoot Direct Routing connectivity

Qualifications

  • Must have at least 4-6 years of relevant work experience
  • Good knowledge of MS Teams
  • Should have good experience of working on IP telephony solutions
  • Should have fair understanding of Network basics, additional certifications in network stream would be beneficiary
  • Working knowledge of Networking products, and protocols Experience in supporting, trouble shooting and administering of the Voice products, devices, and technologies

Must-have skills

  • Enterprise IP Telephony
  • Cisco Voice
  • Cisco Call Manager
  • MS Teams Telephony
  • Cisco Telephony

Good to have skills

English, Cisco Contact Center

Locations

Mandaluyong City, Quezon, Taguig

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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