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Instructor Senior Analyst (Pre-process Trainer)

multiple locations +view all Job No. r00159973

Job Description


  • Will do Pre-Process, Voice/Accent/Culture training for new hires
  • Individual Contributor



  • At least 3 years overall experience; at least 2 years experience as a pre-process trainer (focus on grammar, voice & accent training) in a contact center
  • Good written and comms skills
  • Experience in working with online learning management systems and conducting training virtually via virtual training such as but not limited to MS Teams (advantage but not required)
  • Educational Background: College Graduate
  • Primary site is Gateway, Quezon City but must be willing to report to other Metro Manila sites as needed


Mandaluyong City, Quezon

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