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Instructor Senior Analyst (Pre-process Trainer)

multiple locations +view all Job No. r00159973
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Job Description

JOB DESCRIPTION:

  • Will do Pre-Process, Voice/Accent/Culture training for new hires
  • Individual Contributor

Qualifications

JOB QUALIFICATIONS:

  • At least 3 years overall experience; at least 2 years experience as a pre-process trainer (focus on grammar, voice & accent training) in a contact center
  • Good written and comms skills
  • Experience in working with online learning management systems and conducting training virtually via virtual training such as but not limited to MS Teams (advantage but not required)
  • Educational Background: College Graduate
  • Primary site is Gateway, Quezon City but must be willing to report to other Metro Manila sites as needed

Locations

Mandaluyong City, Quezon

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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