Commercial Associate Manager

Job Summary

Contract Associate Managers assist with managing clients or a portfolio of clients in a manner that maximizes value for Accenture and clients.

Contract Associate Managers must be capable of managing contracts including subcontracts in accordance with company policies and procedures, applicable laws and client business requirements.  Contract Specialists are generally co-located with Accenture business/client units and project teams (often on client premises) and are expected to maintain a high level of visibility on the account as they perform their contract management responsibilities. 

Contract Associate Managers may also organize and direct the work activities of junior contract management professionals and other related engagement staff allocated to a business or client unit, acting as a role model for contract management staff and a trusted partner to the business. Contract Associates Managers are client facing and have a key role in building trusted relationships with client counterparts.

Key Responsibilities

Leadership/Engagement:

• Lead/participate in contract management team on a specific project or account or operate as the contract management lead on small to medium accounts or portfolios reporting into a senior leader;

• Work with client engagement teams and client counterparts to assist with day to day contract management support and to understand delivery requirements;

• Demonstrate the value of the contract management function with business and account leaders

• Be a role model for contract management staff and demonstrate leadership qualities by participating in wider contract management activities

People & Portfolio Management / Development:

• Supervise, mentor and coach junior contract management staff allocated to a specific project or account to ensure most effective utilization of resources

• Participate in the review of performance standards for junior staff;

• Provide input for priority setting and performance achievement process for junior staff;

• Assist with assessing training and education needs for junior staff on a specific project or account, when operating as the contract management lead; and

• Participate in the development and delivery of contract/commercial training modules for contract management staff on a specific project or account.

Risk & Issue Management:

• Identify contract and commercial risks and issues and proposes appropriate mitigation strategies or solutions for approval;

• Escalate matters in a timely and controlled fashion (in accordance with prescribed guidelines) and ensure affected parties are notified in an appropriate manner; and

• Draft and review appropriate reports in compliance with contract management processes and account delivery requirements

Sales Support:

• Provide support for pre-award sales activities including supporting the development of responses to client RFPs or similar, working with business to draft contract schedules and participate in negotiations; and

• Demonstrate reasonable knowledge and understanding of Accenture's offerings and associated commercial considerations.

Contracting, Drafting and Negotiation:

• Draft Statements of Work, Change Requests, Arrangement Letters, Subcontracts and Non-Disclosure Agreements (not exclusive), working with project leadership to provide timely reviews and quality contractual documents that are fit for purpose and collaborating with other internal organizations; and

• Support negotiations to achieve the best outcomes for Accenture and clients

Commercial and Contract Management Processes:

• Implement contract management processes on a specific project or account;

• Ensure all contract relevant policies and procedures applicable to an account are identified and communicated to relevant personnel and

• Work with delivery and finance leads to identify and flex appropriate contract levers affecting revenue, cost and profit