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Transaction Processing New Associate
Cebu
Job No. r00152103
Job Description
JOB DESCRIPTION
- Perform core business process transactions including data entry, data capture, and data verification according to standard delivery solutions.
- Respond to information requests by searching, compiling, and summarizing results in requested format.
- Assess and resolve problems following defined incident notification and escalation procedures.
- Serve as a technical/functional resource or super user to other team members.
- Label data for an AI Bot that can answer people's questions. Responses to be informative, truthful, relevant, clear and harmless.
- Help improve the quality and safety of online contents by analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
Qualifications
QUALIFICATIONS
- College graduates of any course
- Open to fresh graduates (min. 4 year grad course)
- Strong verbal and written skills in English is a must
- Strong knowledge of cultural context in the transactions handled
- Strong Problem-solving Skills
- Detailed oriented and client focused