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Transaction Processing New Associate

Cebu Job No. r00152103

Job Description


  • Perform core business process transactions including data entry, data capture, and data verification according to standard delivery solutions.
  • Respond to information requests by searching, compiling, and summarizing results in requested format.
  • Assess and resolve problems following defined incident notification and escalation procedures.
  • Serve as a technical/functional resource or super user to other team members.
  • ​Label data for an AI Bot that can answer people's questions. Responses to be informative, truthful, relevant, clear and harmless. 
  • Help improve the quality and safety of online contents by analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.



  • College graduates of any course
  • Open to fresh graduates (min. 4 year grad course)
  • Strong verbal and written skills in English is a must
  • Strong knowledge of cultural context in the transactions handled
  • Strong Problem-solving Skills
  • Detailed oriented and client focused

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