Skip to main content Skip to footer

HR Service Delivery Associate

Cebu Job No. r00150913

Job Description


  • Provide good employee experience through ticket handling and call management for any HR related inquIries.

  • Adapt, communicate, and implement the strategic direction of all operations to ensure adherence to policies and processes
  • Resolve any HRS ECS related issues and risks and escalates issues to direct lead as necessary for immediate resolutions.
  • Provide feedback and input for improvement of all programs, processes, and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.
  • Facilitate teamwork and process integration across the team
  • Work with HRSS Leads, Process owners, key stakeholders to improve the end-to-end HR delivery processes



  • Bachelor's Degree Holder
  • At least 6 mos working experience
  • HR Knowledge is a plus but not a requirement
  • Customer Service / Call center experience is a plus but not a requirement

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.