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HR Service Delivery Associate

Cebu Job No. r00150913
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Job Description

JOB DESCRIPTION

  • Provide good employee experience through ticket handling and call management for any HR related inquIries.

  • Adapt, communicate, and implement the strategic direction of all operations to ensure adherence to policies and processes
  • Resolve any HRS ECS related issues and risks and escalates issues to direct lead as necessary for immediate resolutions.
  • Provide feedback and input for improvement of all programs, processes, and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.
  • Facilitate teamwork and process integration across the team
  • Work with HRSS Leads, Process owners, key stakeholders to improve the end-to-end HR delivery processes

Qualifications

JOB QUALIFICATIONS

  • Bachelor's Degree Holder
  • At least 6 mos working experience
  • HR Knowledge is a plus but not a requirement
  • Customer Service / Call center experience is a plus but not a requirement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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