Capability Team: Work includes evaluation of verbal and non-verbal transactions of SD clients by conducting audits, submission of reports, engaging in continuous improvement and governance activities. The client values accuracy, efficiency and improvements Our team values commitment, dedication and flexibility. Our teams vision is the be the go-to team for training, quality and process intervention and improvement efforts
- Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
- Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.