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Virtual Executive Support Senior Analyst

Mandaluyong Job No. r00148223

Job Description

Overview: Provide executive support to selected Level 2 & 3 Managing Directors with complex organizational responsibilities. Independently complete assigned non-routine tasks to meet goals and may work in a team environment. Serve as the primary support and act as a liaison between the executives and their organization. In locations with medium to large numbers of Executive Support Associates/Analysts, this role may also coordinate the activities of their Executive Support team. Stands as a Team Lead.

  • Team Lead
    • Prepares meeting agenda for the team meeting; Facilitates Team weekly huddle and team meeting
    • Spearheads team activities (e.g. brownbag sessions)
    • Approves Time and Expense of the team
    • Conducts annual review of team processes
    • Prepares Business Update Reports
    • Prepares Monthly Resource Allocation Report
    • Connect with Stakeholders
  • People Management
    • Prepares Individual Scorecard of the team and conducts monthly discussion
    • Conducts coaching session and discussion with each team members for performance development.
    • Provides report to HR and management about performance of the team
    • Conducts mid-year and annual performance review of the team
  • Client Management
    • Handles client feedback
    • Handles client communication

Handles limited MD support (Level 3 and up across North America



  • College Degree (Relevant 4-year course) 
  • 2 years+ of experience as a Team Lead
  • Customer Service Skills/Experience/Exposure
  • Knowledge/experience MS Office (Excel and PPT) and Outlook
  • Communication skills – English – Advanced skill level

Good to Have:  

  • Negotiation experience 
  • Stakeholder and client management experience 

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