Overview: Provide executive support to selected Level 2 & 3 Managing Directors with complex organizational responsibilities. Independently complete assigned non-routine tasks to meet goals and may work in a team environment. Serve as the primary support and act as a liaison between the executives and their organization. In locations with medium to large numbers of Executive Support Associates/Analysts, this role may also coordinate the activities of their Executive Support team. Stands as a Team Lead.

• Team Lead
  • Prepares meeting agenda for the team meeting; Facilitates Team weekly huddle and team meeting
  • Spearheads team activities (e.g. brownbag sessions)
  • Approves Time and Expense of the team
  • Conducts annual review of team processes
  • Prepares Business Update Reports
  • Prepares Monthly Resource Allocation Report
  • Connect with Stakeholders
• People Management
  • Prepares Individual Scorecard of the team and conducts monthly discussion
  • Conducts coaching session and discussion with each team members for performance development.
  • Provides report to HR and management about performance of the team
  • Conducts mid-year and annual performance review of the team
• Client Management
  • Handles client feedback
  • Handles client communication

Handles limited MD support (Level 3 and up across North America