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Health Clinical Services Associate

Cebu Job No. r00143165

Job Description


Works with a client physician and their care team to compete documentation of clinic visits/encounters. QDS support healthcare providers and their patients by using an artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits.

The AI technology platform combined with QDS save time for providers by delivering accurate and complete documentation of a patient visit/encounter. Medical summary documentation includes patient history, physical exams, radiological findings, assessments, and treatment plans



  • Clinical Graduate with a bachelor’s degree in a health/clinical related field such as nursing, pharmacology, kinesiology, sports medicine or occupational/speech therapy or experienced health agent with a minimum of 1 year experience working in healthcare setting/environment such as Utilization Management Intake Representative, Health Insurance Claims Processor or Health Outreach Specialist.
  • Excellent written and verbal communication in English includes advance proficiency in grammar and spelling
  • Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients
  • Proficient with the use of Microsoft Office 365 and work productivity/support tools
  • Proficient data entry and computer skills with ability to navigate multiple programs/systems and learn additional computer programs as required to perform role
  • Successful completion of Quality Documentation Specialist Program. Successful completion is defined as meeting minimum post-training knowledge assessment score(s) and competencies.
  • Demonstrated strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsive


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