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DE027716 - Sales Operations Associate Manager

Customer Service Associate Manager | Full time | Experience: 5-10 years
Job No. CXO-128925-S53327 | Mandaluyong City
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---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: Sales Operations POSITION TITLE: Sales Operations Associate Manager WORK SETUP: Hybrid Responsibilities: Provide sales process support to client teams, client leadership, other client operations teams and interfacing functional areas. Assist client Practitioners in navigating the company's internal sales processes. Support client Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies. Critical services include: • Coordination of review and approval meetings • Act as consultant to deal/contract owners on business side to guide them through the review process in a timely manner • Support sales reporting/analysis and forecasting • Support client sales processes/tools and education around those for sales teams • Drive sales excellence best practices • Support sales governance cadences & execution against plan with a focus on sales forecasting, pipeline health management, sales performance, and data driven sales insights • Support the execution of the sales planning cycle • Drive continuous improvement and transformation • Provides support to Accenture Sales Operations organization to improve Sales Operations offering to additional clients • Make suggestions to client where Accenture’s Sales Operations best practices can be implemented for additional clients • Can support Accenture or other clients in the future This position reports to Sales Operations Leadership, Senior Managers, or Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s) Primary responsibilities include: • Communicate changes on deal review related policies and OMS updates • Provides process management and related support services to enforce adherence to standard methods • Be an individual contributor with ability to balance multiple competing priorities with guidance. • May supervise and be a people lead for a team with oversight from a manager. • Help create and execute low to medium complexity workplans. • Interact confidently with senior leadership within sphere of responsibility. • Provide input into the creation of operational processes. • Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility • Have an understanding where and how Sales Operations fits into the bigger client & Accenture picture. OTHERS Project Shift Schedule: Rotation Shift Project Rest Day: Weekends Project/Team Location: Mandaluyong Robinsons Cybergate Tower 2
SKILL AND QUALIFICATIONS: • Japanese Language • Language Proficiency N1 • College Graduate • Excellent oral and written communications skills in Japanese and English – this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude • Ability to work under minimal supervision and guidance, learning new responsibilities quickly • Ability to work virtually with diverse individuals • Excellent teaming, team building, collaboration, and facilitation skills • Excellent organizational/time management/data management skills • Analytical skills; collects, researches, and interprets data • Highly proficient in following and applying processes, quickly learning client & Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred) • Excellent accuracy and attention to detail • Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others. • Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel Understanding of finance concepts for a services company

Mandaluyong City

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