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DE025171-Indonesian Procure to Pay Ops Sr Analyst

Customer Service Senior Analyst | Full time | Experience: 2-5 years
Job No. CXO-126681-S37779 | Muntinlupa
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---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: Saint Gobain POSITION TITLE: Indonesian Procure to Pay Operations Senior Analyst WORK SETUP: Return to Office OVERALL PURPOSE: The person will be responsible for supervising the delivery of all accounts payable activities and assist the AP Team Lead in meeting the target. RESPONSIBILITIES: Main accountabilities: • Responsible for the activities assigned by the Accounts Payable Team Lead. • Understand and perform AP lead role. • Assist AP processors with questions and problems related day to day transaction processing. • Assist the AP Team Lead in supervising the activities performed by the regular AP processing team within Manila DC. • Ability to provide assistance to the staff • Actively seeks opportunities for Continuous Improvement initiatives. • Complies with all clients published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to. • Escalates production issues to AP Team Lead as appropriate. • Ensures all work is performed in accordance with SLAs and metrics. • Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period OTHERS: Project Shift Schedule: Rotation Shift Project Rest Day: Rotation Off Project/Team Location: Muntinlupa Axis One
SKILL AND QUALIFICATIONS: • At least 3–5-year relevant work experience; At least 1 year1 supervisory experience • Accounting, Business or Finance Graduates, CPA an advantage • Written and spoken ability to communicate in English for BPO interaction (not contact center) • Management experience required • Previous accounting experience/studies in particular AP • Must be able to impose herself/himself in front of the team through exceptional knowledge of the business and coaching skills • Must be a good team player and be able to communicate easily with Accenture, Client, and third parties’ staff at all levels • Responsibility and accuracy in the completion of received tasks • Ability to solve urgent matters and work under pressure • Ability to impose a proactive spirit in the team • Flexibility, especially in the period of month/quarter/year-end closing • Experience with accounting systems • Microsoft Office skills • Indonesian Bilingual: Native to Fluent

Muntinlupa

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