DE024926-Workforce Services Sr Manager
--ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Workforce Services Sr Manager
WORK SETUP: Return to Office
OVERALL PURPOSE:
Responsible for overall strategy and delivery of command center team, which includes:
• command center mobilization and stabilization
• reporting, automation, insights framework and visualization strategy and execution
• staffing strategy, execution and governance
• execution of team’s role in business continuity plan
• financial reporting and governance, as this relates to staffing strategy
• internal and external stakeholder management
RESPONSIBILITIES:
• Ability to drive revenue and cost optimization through WFM staffing / planning strategy, execution, reporting and governance
• Formulate and support execution of end to end staffing, reporting, automations and service management strategy
• Ensure database and data visualization are available timely, are accurate and use latest technology available
• Supervise direct and functional reports within geography / contract assigned
• Internal and external stakeholder management
OTHERS:
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Project/Team Location: Quezon Cyberpark Tower 1
SKILL AND QUALIFICATIONS:
• College Graduate (Bachelor's Degree Holder)
• with 12 years of related work experience
• with 10 years of supervisory/ managerial work experience
• Proven track record of leading teams
• Thorough understanding of revenue and cost structure, as they relate to short term to long term staffing strategy
• Ability to motivate teams and rally the group toward organizational goals
• Excellent oral and written communication skills.
• Manages large-sized teams dispersed globally and/or work efforts at a client or within Accenture
• Requires analysis and solving of complex problems
• Power to influence or complete assignments independently and ability to make decisions
#LI-PH
Quezon City
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.