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DE022323 - Delivery Business Interlock Sr Analyst

Quezon Job No. cxo-124118-s19510

Job Description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: TBD POSITION TITLE: Delivery Business Interlock Senior Analyst WORK SETUP: Hybrid Responsibilities: • Accountable for establishing, developing, and maintaining customer relationships • Translate high level requirements received into detailed training delivery plans for low-medium complexity programs • Collaborate with customers to create and maintain short-term and long-term course delivery plans and schedules • Work with lead on delivery strategy at a course level to ensure that it can be delivered within client parameters • Prepare course delivery budgets and corresponding tuition rates and communicates to gain approval from customer • Support their lead in the annual/quarterly delivery planning process • Monitor the progress of the session setup and plan the logistics for the session • Communicate, escalate, and resolve program, course, and training session issues (curriculum, financial, faculty, participant, logistics) with lead and client • Develop deep understanding of the customer’s business objectives and expectations for the Program • Provides session evaluation reports and recommendations for continuous improvements after sessions are completed Other Responsibilities include: • Contribute to the overall leadership and vitality of the Delivery organization • Foster use of best practices and encourage Delivery team innovations • Liaison with other teams outside of Delivery as needed OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Project/Team Location: Quezon Gateway Tower 2


SKILL AND QUALIFICATIONS: • Bachelor’s Degree • Minimum of 2 years of experience within the Learning Delivery organization planning and delivering sessions • Minimum of 2 years of experience working in a global service delivery environment

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