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DE022328-Vendor Services Manager

Quezon Job No. cxo-124116-s19514

Job Description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: TBD POSITION TITLE: Vendor Services Manager WORK SETUP: Hybrid RESPONSIBILITIES: • Experienced in managing a distributed team with diverse competencies, skills, and abilities • Able to oversee team deliverables, budget, service levels, and other required operating metrics and scope • Advise and collaborate on service operations • Ensure timely and seamless resolution of services requests • Provide guidance and support to team members • Resolve service escalations • Drive visibility and uptake of Learning Vendor offerings • Maximize business and learner value of Vendor Investments • Address issues through a partnering and trust-based approach • Have a bias for action, experimentation, and iteration • Uphold an uncompromisingly high bar on ethics and a belief that diversity matters • Develop and evolve partnerships and ecosystems in support of our continued success • Genuinely care for the physical and mental well-being of our colleagues OTHERS: Project Shift Schedule: Mid Shift Project Rest Day: Weekends Off Project/Team Location: Quezon Gateway Tower 2


SKILL AND QUALIFICATIONS: • Bachelor’s degree • Minimum of 6 years of learning experience. • Minimum of 6 years of client stakeholder management • Minimum of 5 years of project management • Minimum of 5 years of problem-solving experience

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