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DE022328-Vendor Services Manager
Quezon
Job No. cxo-124116-s19514
Job Description
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
PROJECT NAME: TBD
POSITION TITLE: Vendor Services Manager
WORK SETUP: Hybrid
RESPONSIBILITIES:
• Experienced in managing a distributed team with diverse competencies, skills, and abilities
• Able to oversee team deliverables, budget, service levels, and other required operating metrics and scope
• Advise and collaborate on service operations
• Ensure timely and seamless resolution of services requests
• Provide guidance and support to team members
• Resolve service escalations
• Drive visibility and uptake of Learning Vendor offerings
• Maximize business and learner value of Vendor Investments
• Address issues through a partnering and trust-based approach
• Have a bias for action, experimentation, and iteration
• Uphold an uncompromisingly high bar on ethics and a belief that diversity matters
• Develop and evolve partnerships and ecosystems in support of our continued success
• Genuinely care for the physical and mental well-being of our colleagues
OTHERS:
Project Shift Schedule: Mid Shift
Project Rest Day: Weekends Off
Project/Team Location: Quezon Gateway Tower 2
Qualifications
SKILL AND QUALIFICATIONS:
• Bachelor’s degree
• Minimum of 6 years of learning experience.
• Minimum of 6 years of client stakeholder management
• Minimum of 5 years of project management
• Minimum of 5 years of problem-solving experience