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DE022324 - Delivery Business Interlock Specialist
Quezon
Job No. cxo-124109-s19505
Job Description
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
PROJECT NAME: TBD
POSITION TITLE: Delivery Business Interlock Specialist
WORK SETUP: Hybrid
Responsibilities:
• Accountable for establishing, developing, and maintaining customer relationships
• Translate high level requirements received into detailed training delivery plans for medium-high complexity programs generally expected to be at the course level and targeted to audiences of senior managers
• Collaborate with customers to create and maintain short-term and long-term course delivery plans and schedules
• Advise customers on the delivery strategy at a course level to ensure that it can be delivered within client parameters
• Prepare course delivery budgets and corresponding tuition rates and communicates to gain approval from customer
• Support their lead in the annual/quarterly delivery planning process
• Monitor the progress of the session setup and plan the logistics for the session
• Communicate, escalate, and resolve program, course, and training session issues (curriculum, financial, faculty, participant, logistics) with lead and client
• Develop deep understanding of the customer’s business objectives and expectations for the Program
• Provides session evaluation reports and recommendations for continuous improvements after sessions are completed
Other Responsibilities include:
• Contribute to the overall leadership and vitality of the Delivery organization
• If requested, support the external client account teams with proposal development to sell the Accenture Learning delivery services and participate in presentations to the client
• Foster use of best practices and encourage Delivery team innovations
• Liaison with other teams outside of Delivery as needed
OTHERS:
Project Shift Schedule: Rotation Shift
Project Rest Day: Rotation
Project/Team Location: Quezon Gateway Tower 2
Qualifications
SKILL AND QUALIFICATIONS:
• Minimum of 3 years of experience within the Learning Delivery organization planning and delivering sessions
• Minimum of 3 years of experience working in a global service delivery environment
• Good understanding of the Accenture Learning delivery environment and delivery requirements
• Excellent project management skills
• Good communication (written and oral) and interpersonal skills
• Proven ability to work creatively and analytically in a problem-solving environment
• Ability to quickly identify issues and risks and provide recommendations.
• Strong organizational skills and an ability to multi-task
• Attention to accuracy and quality
• Ability to prioritize
• Able to work and leverage a shared services environment
• Proven ability to collaborate with a global audience and has multi-cultural awareness.
• Proven ability to develop and maintain strong client relationships