DE020605-HR Service Delivery Manager
Mandaluyong
Job No. cxo-121437-s8740
Job Description
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: Project PiaPOSITION TITLE: HR Service Delivery ManagerWORK SETUP: Hybrid RESPONSIBILITIES:• Ensure career planning and development for employees• Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy• Deliver employee orientation and integration• Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career moves through internal role posting• Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams• Ensure optimal deployment of Field HR talent across all clients and that the HR teams aligned to these clients are delivering services effectively• Work closely with the GU People Programs Lead on programs and initiatives which are cross DTE, and with the People Advisor team to ensure that processes and programs and driven out and implemented on the ground within the respective project sites• Plan and deliver training, coaching and mentoring required to ensure that Field HR teams in each GU possess the capability and confidence to perform to the highest level• May provide end to end service delivery of all Mobility Services at a global level and accountable for coordination, delivery, employee satisfaction, prioritization and escalation for HR activities related to mobility services at a global level• Strong Stakeholder Management and Project ManagementOTHERS:Project Shift Schedule: Rotation Shift Project Rest Day: Weekends OffProject/Team Location: Mandaluyong Robinsons Cybergate Tower 1
Qualifications
SKILL AND QUALIFICATIONS:Must have:• Minimum of 10 years’ experience in HR Business Partnering with 3+ years leadership experience and handled at least 2 people.• Bachelor's DegreeGood To Have: • BPO, Manufacturing and Technology background is an advantage• Manage Direct Reports – not lower than 2000 headcount span• Part of huge ramp• BS Psychology Graduate