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DE020237-Marketing Associate Manager

Mandaluyong Job No. cxo-120932-s4876

Job Description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: Project PiaPOSITION TITLE: M+C Salesforce Associate ManagerWORK SETUP: Hybrid OVERALL PURPOSE:As part of the M+C Salesforce team, you will be part of a global team which is responsible for M+C’s use of MMS (Accenture’s company-wide CRM application) for all client-facing activities. This team works to improve user adoption, create robust training and support.RESPONSIBILITIES:• Help to foster M+C’s adoption and usage of MMS – expanding user knowledge and becoming an expert in all areas related to MMS, including data and reporting• Function as a member of a global support team, providing user support and training to a wide variety of stakeholders. • Remain current on and recommend team specific MMS processes, best practices, and communicate changes.• Be a data translator that is specifically skilled at understanding the business needs of Accenture and be able to talk tech and distil it to others in the organization in an easy-to-understand manner, replying to business questions• Create training and support documents aimed to provide users with the knowledge they need to be self-sufficient in MMS• Manage a range of projects where a deep understanding of MMS, marketing and analytical skills are needed• Be a data quality expert, identify solutions to improve MMS data quality and work with stakeholders to actively manage their data in MMS• Function as a data entry, management, workflow, validation, escalation, approval, and quality assurance expertOTHERS:Project Shift Schedule: Rotation Shift Project Rest Day: Weekends OffProject/Team Location: Mandaluyong Robinsons Cybergate Tower 1


SKILL AND QUALIFICATIONS:• Minimum of 4-5 years relevant experience in Salesforce• Knowledge of CRM or marketing databases (preferably• Communicate effectively with leadership team - build connections and develop relationships• Storytelling - Presentation skills - Be able to customize messages to make them relevant to the client• Ability to analyze data and problem-solve with high commitment to quality client service• Experience with Microsoft Office Suite (especially Excel) at an upper intermediate to advanced level• Nice to have: Data Visualization Tools experience - (Power BI - Qlik View) and Project Management ( • Bachelor degree, university degree or equivalent; Marketing and Communications, Public Relations, Business Administration• CRM or Marketing databases (preferably, Microsoft Office Suite, Data Visualization tool

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