DE020089-HR Service Delivery Senior Analyst
Mandaluyong
Job No. cxo-120358-s3695
Job Description
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---PROJECT NAME: Project PIAPOSITION TITLE: HR Service Delivery Senior AnalystWORK SET UP: HYBRIDRESPONSIBILITIES:• Act as escalation point • Responsible for developing and ensuring integrity and consistency of set Payroll Admin processes/procedures applicable to the accounts being handled• Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals• Conduct monthly coaching and performance feedback for direct reports in Payroll Admin teams (Transactional, Complex or Time & Attendance)• Analyze and solve increasingly complex problemsOTHERS: Project Location: Mandaluyong Robinsons Cybergate Tower 1Project / Team Rest Day: Weekends Off
Qualifications
SKILLS AND QUALIFICATIONS: 1. With at least 3-4 years experience in payroll; supervisory experience not required2. SAP background is desired3. Open to those that are from non-BPO industries4. Open to undergraduates with relevant experience