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Insurance Operations Analyst

Muntinlupa Job No. cxo-119933-s1924

Job Description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: Corebridge POSITION TITLE: Insurance Operations Analyst WORK SETUP: RTO RESPONSIBILITIES: About the role What you need to know: *Maintain high work standards reviewing and processing complex financial documents. •Process all periodic requests while maintaining quality review and productivity standards. •Use positive customer relations skills to communicate accurately, in a detailed and professional manner. •Must be able to learn, understand and interpret periodic options offered in order to correctly process or NIGO requests to ensure compliance with products, plan, group and IRS regulations. •Work in a team environment, develop working relationships inside and outside the organization, share information and ideas with team members/management, and strive to achieve continuous improvement and increase efficiency. •Handle special projects as assigned. Evaluate and resolve escalated and high priority situations using research skills and alternative approaches. •Set up your own home office and work remotely (until our office re-opens) with minimal frustration and supervision. Tools and equipment are provided. What you need to know: •Manage all functions related to movement of money into the organization - payroll processing, participant and group implementations for payroll set up; new business/account set up, GPS set up/rebalance, Lock Box processing, Internal Transfers, Corrections both participant and group, TOV Processing; UAT for relevant applications; SMEs for business requirements; participation in remediation efforts; clearing suspense; manage support mailboxes; make outbound participant NIGO calls; resources available to answer support hotlines for call center; bot monitoring and reporting. SKILLS AND QUALIFICATIONS: - College graduate or undergraduate. - Ability to multi-task and can easily learn and adapt with changes in a fast paced environment. - Proficient in MS Office applications like Word and Excel. - Good written and verbal communication skills, some transactions will require outbound calls • Understanding of retirement plans highly preferred. OTHERS: Project/Team Location: Muntinlupa Axis One Project/Team Shift Schedule: Night Shift Project/Team Rest Day: Weekends Off


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