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Application Support Engineer

Application/Cloud Support Senior Analyst | Full time | Experience: 2-5 years
Job No. ATCP-1251176-S395049 | Mandaluyong City
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Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to discuss challenges, analyzing system performance, and implementing solutions to enhance operational efficiency. You will also be responsible for ensuring that the systems run smoothly and effectively, contributing to the overall success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze system performance and identify areas for improvement. - Collaborate with cross-functional teams to ensure seamless integration of systems. - Document processes and solutions for future reference and training purposes. - Provide training and support to team members and stakeholders as needed. Professional & Technical Skills: - Required Skill: Expert proficiency in Oracle Procedural Language Extensions to SQL (PLSQL). - Strong understanding of database management and optimization techniques. - Experience in troubleshooting and resolving application issues. - Familiarity with software development life cycle methodologies. - Additional Good To Have Skills: Experience with cloud-based applications and services. Additional Information: - The candidate should have minimum 2 years of experience in Oracle Procedural Language Extensions to SQL (PLSQL). - This position is based at our Manila office. Minimum 2 year(s) of experience is required

Mandaluyong City

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