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Serverless Support Engineer
Taguig
Job No. atcp-1173998-s386005
Full-time
Job Description
Who we are:
Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
Job Responsibilities:
Ideal candidates should possess a strong foundation in software development, database administration, and cloud infrastructure, with a specific emphasis on serverless technologies and DevOps practices. They should excel at troubleshooting, problem-solving, and customer interaction, while demonstrating proficiency in a wide range of serverless technologies and tools.
Technical Skills:
● Programming Languages: Proficiency in one or more programming languages such as Python,
Node.js, Java, Go, or similar.
● Serverless Platforms: Extensive experience with serverless platforms like AWS Lambda, Google
Cloud Functions, Azure Functions, or similar.
● Cloud Computing: Deep understanding of cloud providers like AWS, Google Cloud Platform
(GCP), or Azure, including their core services and serverless offerings.
● Database Management: Experience with various database technologies, including relational
databases (e.g., MySQL, PostgreSQL), NoSQL databases (e.g., MongoDB, DynamoDB), and
cloud-native databases (e.g., Cloud Spanner, Cloud SQL).
● DevOps Practices: Strong understanding of DevOps principles and experience with CI/CD
pipelines, infrastructure as code (IaC), and configuration management tools.
● API Gateway: Familiarity with API gateway services and their role in serverless architectures.
● Event-Driven Architecture: Understanding of event-driven architecture and experience with
message queues (e.g., Kafka, Pub/Sub) and event streaming platforms.
● Monitoring and Logging: Experience with monitoring and logging tools for serverless
applications, including cloud-native solutions and third-party tools.
● Security Best Practices: Knowledge of security best practices for serverless applications,
including authentication, authorization, and data protection.
● Containerization: Familiarity with container technologies like Docker and Kubernetes, and their
integration with serverless platforms.
● Version Control: Familiarity with how Git and other version control systems work.
Qualifications
Job Qualifications
● Serverless Development: 3+ years of experience in supporting the development and deployment
of serverless applications.
● Cloud Infrastructure: Hands-on experience with cloud infrastructure management, including
provisioning resources, configuring networks, and managing security.
● DevOps Implementation: Experience in implementing DevOps practices in a serverless
environment, including familiarity with CI/CD pipelines, automated testing, and infrastructure
automation.
● Database Administration: Familiarity with how to manage and administer databases in a
serverless context, including performance tuning, and preferably data modeling.
● Troubleshooting Experience: 3+ years of experience in troubleshooting, diagnosing, and
resolving complex issues.
● Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills
for breaking down issues.
Certifications:
● Google Cloud Associate Cloud Engineer certification is desired.
● Google Cloud Certified Professional Cloud Architect certification is desired.
What’s in it for you?
• You will be part of Accenture’s growing community of technology professionals, continually expanding to provide the best services to our clients.
• At Accenture, you will be working on innovative projects, while being exposed to the latest emerging technologies and industry best-practices.
• We offer trainings and development programs and courses to help you grow your own tech stack and certifications.
What we believe
All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment
