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Application Support Engineer

Mandaluyong City Job No. atcp-1173430-s385944 Full-time
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Job Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Qualifications

Summary: As an Application Support Engineer, you will be responsible for providing dynamic services to identify and solve issues within critical business systems using Google Workspace. Your typical day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot and resolve technical issues within critical business systems. - Collaborate with cross-functional teams to address system-related challenges. - Implement best practices for system maintenance and optimization. - Provide technical support and guidance to end-users. - Document and communicate system issues and resolutions effectively. Professional & Technical Skills: - Required Skill: Expert proficiency in Google Workspace. - Strong understanding of system troubleshooting and issue resolution. - Experience in system maintenance and optimization. - Knowledge of ITIL framework and best practices. - Excellent communication and problem-solving skills. Additional Information: - The candidate should have minimum 1 year of experience in Google Workspace. - This position is based at our Manila office. Minimum 1 year(s) of experience is required

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

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