Security Support Engineer
Who we are:
Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
Job Responsibilities:
Ideal candidates should possess a strong foundation in Cloud computing, cloud security principles, and cloud identity management, with a specific emphasis on GCP. They should be adept at troubleshooting cloud security-related issues, analyzing logs, and providing expert support for various security tools and technologies. The ideal candidate will have a focus on troubleshooting, communication, and technical expertise, with a solid baseline in cyber security concepts and practical skills.
Technical Skills:
● Access Policies & IAM: A clear understanding of access policies, service accounts, and how the
GCP management console works.
● Identity and Access Management (IAM): Strong understanding of IAM roles and policies within
GCP.
● Cloud Computing: Solid understanding of cloud providers, specifically Google Cloud Platform
(GCP), including core services.
● Security Protocols: Knowledge of security best practices for securing cloud resources and
experience with Networking concepts, protocols, and services, e.g. SSL, TLS, HTTPS, TCP,
UDP,VPN, Firewall.
● Networking Troubleshooting: Good networking troubleshooting background (especially for
VPC-SC and IAP troubleshooting). Experience in solving VPN, VPC, and public/private networking
issues.
● Log Analysis: Proven ability to analyze logs for security-related issues and identifying patterns.
Experience with monitoring and logging tools such as Cloud Logging, Cloud Monitoring, Datadog,
Prometheus stack, and Grafana for troubleshooting and performance analysis.
● Operating Systems: Proficiency with Linux and Windows.
● Scripting: Familiarity with basic scripting for configuration and troubleshooting.
● Security Tools: Familiarity with security tools within GCP (e.g., Cloud KMS, Security Command
Center).
● Version Control: Hands-on experience with Git
Job Qualifications:
● IT Experience: 3+ years of experience in IT, including infrastructure, security, and networking.
● Cloud Deployment (Plus): Experience building GCP-based deployments which will necessarily
require IAM knowledge.
● Troubleshooting Experience: 3+ years of experience in troubleshooting, diagnosing, and
resolving complex issues.
● Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills
for breaking down issues.
Certifications:
● Google Cloud Associate Cloud Engineer (ACE) certification is required.
● Google Cloud Certified Professional Cloud Architect (PCA) certification is desired.
● Equivalent Cloud Certifications are desired.
What’s in it for you?
• You will be part of Accenture’s growing community of technology professionals, continually expanding to provide the best services to our clients.
• At Accenture, you will be working on innovative projects, while being exposed to the latest emerging technologies and industry best-practices.
• We offer trainings and development programs and courses to help you grow your own tech stack and certifications.
What we believe
All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment
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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.