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Application Support Engineer
Taguig
Job No. atcp-1151031-s383496
Full-time
Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Qualifications
Summary:
As an Application Support Engineer, you will be responsible for actively participating in team discussions and contributing to providing solutions to work-related problems. Your typical day will involve performing independently, becoming an SME, and contributing to team discussions to solve work-related issues.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Troubleshoot and resolve application issues efficiently.
- Collaborate with cross-functional teams to address technical issues.
- Document troubleshooting steps and solutions for future reference.
- Monitor application performance and identify areas for improvement.
- Provide technical support and guidance to end-users.
Professional & Technical Skills:
- Required Skill: Expert proficiency in Tagetik Planning Budgeting and Forecasting
- Strong understanding of application support and troubleshooting processes.
- Experience in analyzing and resolving technical issues.
- Knowledge of SQL queries and database management.
- Excellent communication and problem-solving skills.
Additional Information:
- The candidate should have minimum 1 year of experience in Tagetik Planning Budgeting and Forecasting.
- This position is based at our Manila office.
Minimum 1 year(s) of experience is required