AI/ML Support Engineer
Who we are:
Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.
Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.
Job Responsibilities
Ideal candidates should possess a strong foundation in AIML, machine learning, and natural language processing, with a specific emphasis on data analysis, data pipelines, and model deployment. They should be capable of troubleshooting model-related issues, optimizing model performance, and providing expert support for various AIML platforms.
Technical Skills:
● Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including
virtualization, containerization, operating systems, and system administration.
● Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their
AI/ML services.
● Generative AI Experience with LLM and Generative AI and Google Cloud Products and services
(e.g Vertex AI, Dialogflow, Gemini)
● ML Development: Experience with Machine Learning model development and deployment.
● AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax,
Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders,
transformers), and using machine learning APIs.
Job Qualifications
● Troubleshooting Code Experience: 2 years of experience reading code in a general purpose
coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.
● AIML Experience: +2 Experience with Machine Learning model development and deployment.
● Troubleshooting Experience: 3+ years of experience in troubleshooting, diagnosing, and
resolving complex issues.
● Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills
for breaking down issues.
Certifications
● Google Machine Learning Engineer certification is desired
What’s in it for you?
• You will be part of Accenture’s growing community of technology professionals, continually expanding to provide the best services to our clients.
• At Accenture, you will be working on innovative projects, while being exposed to the latest emerging technologies and industry best-practices.
• We offer trainings and development programs and courses to help you grow your own tech stack and certifications.
What we believe
All our leaders are committed to building a better, stronger, and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment
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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.