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Application Support Engineer
Mandaluyong City
Job No. atcp-1139245-s382318
Full-time
Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Qualifications
Summary:
As an Application Support Engineer, you will be responsible for providing dynamic services to identify and solve issues within critical business systems using Microsoft Azure Data Services. Your typical day will involve troubleshooting and resolving technical issues to ensure seamless operations of the applications.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Ensure seamless operations of critical business systems.
- Troubleshoot and resolve technical issues.
- Implement best practices for application support.
Professional & Technical Skills:
- Required Skill: Expert proficiency in Microsoft Azure Data Services.
- Additional Good To Have Skills: Experience with Salesforce Service Cloud.
- Strong understanding of cloud computing principles.
- Experience in application support and troubleshooting.
- Knowledge of database management and data analytics.
- Ability to work collaboratively in a team environment.
Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Azure Data Services.
- This position is based at our Manila office.
Minimum 5 year(s) of experience is required