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Application Support Engineer

Taguig Job No. atcp-1128649-s380422 Full-time

Job Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Qualifications

Summary: As an Application Support Engineer, you will be responsible for actively participating in team discussions and providing solutions to work-related problems. Your typical day will involve independently performing tasks and becoming subject matter experts in the field. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Proactively identify and resolve issues within critical business systems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Develop and maintain technical documentation for system configurations and troubleshooting procedures. - Participate in on-call rotation to provide 24/7 support for critical incidents. - Implement and maintain monitoring tools to ensure system stability and performance. Professional & Technical Skills: - Required Skill: Expert proficiency in Database Administration - Strong understanding of database management systems and SQL queries. - Experience in performance tuning, backup, and recovery strategies. - Knowledge of database security best practices. - Familiarity with cloud-based database solutions. Additional Information: - The candidate should have minimum 2 years of experience in Database Administration. - This position is based at our Manila office. Minimum 2 year(s) of experience is required

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