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Infra Tech Support Practitioner
Mandaluyong City
Job No. atcp-1121925-s382087
Full-time
Job Description
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Qualifications
• Strong Admin Studio Install Shield experience (this should be primary skill)
• Extensive experience in Application Packaging
• Must have packaged applications for Windows 10 or higher OS platform.
• Must understand and have used one of the following: Windows Command Shell Script, VBScript, or PowerShell.
Role Specialization: Experience in creating custom package with minimum support and work with deployment team for the application push.
Minimum 1 year(s) of experience is required