Skip to main content Skip to footer

Program/Project Management Lead

Taguig Job No. atcp-1113077-s377513 Full-time

Job Description

Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

Qualifications

Summary: As an Infrastructure Service Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Lead business and technology outcomes for assigned program, project, or contracted service. - Leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. - Collaborate with stakeholders to define project scope, goals, and deliverables. - Develop and maintain project plans, including schedules, budgets, and resource allocation. - Monitor project progress and ensure timely completion of deliverables. - Identify and manage project risks and issues, and implement appropriate mitigation strategies. Professional & Technical Skills: - Required Skill: Expert proficiency in Infrastructure Service Management. - Strong understanding of ITIL principles and best practices. - Experience in managing and delivering IT infrastructure services. - Proficiency in project management methodologies and tools. - Experience in stakeholder management and communication. - Knowledge of service level agreement (SLA) management. - Ability to analyze and interpret data to drive informed decision-making. - Excellent problem-solving and decision-making skills. Additional Information: - The candidate should have minimum 5 years of experience in Infrastructure Service Management. - This position is based in Manila. - A Must have 8 years of ITIL experience. ITIL certification is a Must. Minimum 5 year(s) of experience is required

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.