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Program/Project Management Representativ

Taguig Job No. atcp-1113063-s377507 Full-time

Job Description

Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

Qualifications

Summary: As an Infrastructure Service Management professional, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure effective delivery of assigned programs, projects, or contracted services. - Monitor and control service level agreements to meet business and technology outcomes. - Collaborate with cross-functional teams to ensure successful project implementation. - Identify and mitigate risks and issues that may impact project delivery. - Provide regular updates and reports on project progress to stakeholders. Professional & Technical Skills: - Required Skill: Expert proficiency in Infrastructure Service Management. - Strong understanding of ITIL principles and practices. - Experience in delivering and managing IT services. - Knowledge of project management methodologies and tools. - Excellent communication and interpersonal skills. - Ability to analyze and solve complex problems. - Strong organizational and time management skills. - Proficiency in Microsoft Office Suite. Additional Information: - The candidate should have minimum 1 year of experience in Infrastructure Service Management. - This position is based in Manila. - Must have at least 3 years of experience in Service Management. ITIL certificate is preferable. Minimum 1 year(s) of experience is required

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