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Application Support Engineer

Taguig Job No. atcp-1110428-s377044 Full-time
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Job Description

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Qualifications

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and providing support for IBM Cognos Reporting, ensuring the smooth functioning of the application. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Troubleshoot and resolve issues within IBM Cognos Reporting. - Provide support and assistance to end-users experiencing technical difficulties. - Collaborate with cross-functional teams to identify and implement solutions. - Monitor system performance and proactively address any potential issues. - Document and maintain technical documentation for future reference. Professional & Technical Skills: - Required Skill: Proficiency in IBM Cognos Reporting. - Strong understanding of data engineering principles and practices. - Experience in SQL and database management. - Familiarity with ETL processes and data integration. - Knowledge of data warehousing concepts and methodologies. Additional Information: - The candidate should have minimum 1 year of experience in IBM Cognos Reporting. - This position is based in Manila. Minimum 1 year(s) of experience is required

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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