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Application Support Engineer
Mandaluyong City
Job No. atcp-1107952-s376556
Full-time
Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Qualifications
Summary:
As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and providing support for software-related problems, ensuring the smooth operation of the applications.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Provide troubleshooting and technical support for software-related issues.
- Collaborate with cross-functional teams to resolve application problems.
- Analyze system logs and identify potential issues.
- Perform root cause analysis and implement corrective actions.
- Document and maintain technical procedures and user guides.
- Stay updated with the latest technologies and industry trends.
- Assist in the testing and deployment of software updates and patches.
Professional & Technical Skills:
- Required Skill: Proficiency in Server Operating Systems x86.
- Additional Must To Have Skills: Proficiency in Oracle Solaris.
- Strong understanding of software troubleshooting and problem-solving.
- Experience in analyzing system logs and identifying potential issues.
- Knowledge of root cause analysis and corrective action implementation.
- Familiarity with technical documentation and user guide creation.
- Ability to stay updated with the latest technologies and industry trends.
- Experience in testing and deploying software updates and patches.
Additional Information:
- The candidate should have minimum 1 year of experience in Server Operating Systems x86.
- This position is based in Manila.
Minimum 1 year(s) of experience is required