Application Support Engineer

Job description: SAP Basis and HANA DB Admin - Handles issues, requests, and changes to SAP and non-SAP systems in compliance to agreed SLA. - Handle Severity 1/2 issues in terms of technical and communication to Functional & Applications Teams. - Acts as Level 1 and 2 Support for HANA Administration - Handles Monthly and/or Quarterly System Refresh of QA and Staging systems - Performance tuning of SAP systems that may be based on OSS Notes, EWA, and AIG&SAP best practices. - System Landscape Configurations and Operations - Risk and Impact Analysis, Planning, and Execution of SAP Kernel Upgrades, SAP OSS Notes, SAP Add-Ons and Support Packages, and the like. - Capacity Management to ensure that systems can accommodate workload especially on critical periods (year-end, quarter-end). - Coordinates with Functional and Application Owners particularly on explaining the nature of maintenance activities and during occurrence of Sev 1/2 issues. - The resource must be willing to learn skills such as CHEF, Terraform, AWS, Python, etc. - Skilled at evaluating options and generating solutions and has the ability to handle multiple projects in a fast-paced and dynamic environment. Minimum 3 year(s) of experience is required

Mandaluyong City

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