Program/Project Management Lead

Summary: As an Infrastructure Service Management Lead, you will be responsible for leading business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities: - Lead and oversee the delivery of assigned programs, projects, or contracted services, ensuring the achievement of business and technology outcomes. - Utilize standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. - Collaborate with cross-functional teams to ensure effective communication and coordination throughout the project lifecycle. - Identify and mitigate risks, issues, and dependencies, implementing appropriate mitigation strategies. - Monitor and report on project progress, providing regular updates to stakeholders and senior management. Professional & Technical Skills: - Required Skill: Strong expertise in Infrastructure Service Management. - Additional Must To Have Skills: Experience in Infrastructure Service Incident Management. - Strong understanding of project management methodologies and best practices. - Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels. - Proven track record of successfully delivering programs, projects, or contracted services on time and within budget. Additional Information: - The candidate should have 2 years of experience in Infrastructure Service Management. - The ideal candidate will possess a strong educational background in program, project, or service management, along with a proven track record of delivering successful outcomes. - This position is based in Manila. Minimum 2 year(s) of experience is required